Casekit: Shopify & WooCommerce Support Macros + Order Summary

Reply to Shopify & WooCommerce support tickets faster: copy order summaries & paste macros for WISMO, returns and refunds.

CaseKit helps e-commerce support teams reply to order tickets faster. When a customer asks "where's my order?", you usually have to dig through the Shopify or WooCommerce admin and copy the details by hand. CaseKit adds a small side panel to the order page that does it for you, so you can: Copy a clean order summary in one click — order reference, customer, totals, items, dates, and tracking when available Send consistent replies with ready-to-use macros — refunds, replacements, delays, and return instructions Follow a built-in returns checklist so nothing gets missed Work clipboard-first — paste straight into Zendesk, Gorgias, email, WhatsApp, Zapier, and more Built for support agents, store owners, and virtual assistants who handle customer messages all day. 🔒 Local-first and private CaseKit reads the order page you're already viewing and formats it for you. No order data is ever sent to any server. Free vs Pro The free version includes the core order summary, starter macros, and the returns checklist. Want more macros, custom variables, and advanced workflows? Upgrade at casekit.app. Supported pages Shopify Admin order pages WooCommerce order pages (classic + HPOS) Support Need help or want to report a bug? Email support@casekit.app