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Canned Replies

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4.0(

61 ratings

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4.0 out of 5

61 ratings

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Review's profile picture

Paul GrOct 15, 2024

I use it for work to quickly answer with some quick sentences or recurrent canned emails to customers the good thing is it's very easy to use, the search is very fast the bad thing is the number of canned answers are limit which currently force me to search for an alternative. I think an improvment would be to create a hosted version of the app which may be paid to compensate the hosting (lifetime license for some bucks for eg)

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F TAug 14, 2024

Simple & effective. Does what it promises, that's it. Congrats Tina. London Greetings. Fred

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Rana TarakjiJul 29, 2024

Very nice honestly loved this extension and it is free on top of that, just one issue is not being able to add more than a certain limit in terms of text, but it seems that is an issue from Chrome not the app developers, from what I understood. Highly recommended, really helped my work, especially the "Search" feature which makes it very easy to find the replies/templates that you are looking for.

1 person found this review to be helpful
Replier's profile picture

Tina HollyDeveloperJul 29, 2024

Thank you so much Rana for your kind review! And yes, unfortunately there are Chrome Storage API limitations for both the total amount of storage as well as per key/value pair, the latter of which that is impacting this extension. I am working on a hosted version of this app, which will solve this problem, but it requires a good amount of work and this pet project of mine has taken a backseat to client- and employed work! I would love to find the time to work on this and offer it to others as I find this has been impacting my workflows as well. It's in progress, but the official release of this solution is not yet confirmed. Thanks for your support. When there is an update, it will be announced in the extension's page.

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Christian AlvarezJun 12, 2024

I remember using this extension at my previous job, the job that I despised. However this little browser extension certainly made my workflow better and made me hate my old job a little less!

1 person found this review to be helpful
Replier's profile picture

Tina HollyDeveloperJun 14, 2024

LOL thank you so much for the kind words, this made me laugh. I hope this new job is much better for you! ❤️

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fatma betul cetinApr 16, 2024

I have been using Canned Replies for quite a long time and it makes my work life easier.Thank you and I am looking forward to the new updates. ^^

1 person found this review to be helpful
Replier's profile picture

Tina HollyDeveloperJun 14, 2024

Thanks Fatma for the kind words and review, I really appreciate it.

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Anthony JacksonDec 11, 2023

All my saved replies have vanished over the weekend and now I can't save any new ones.

Replier's profile picture

Tina HollyDeveloperDec 11, 2023

Hi Anthony Jackson, the extension uses Chrome Storage API's in order to save your data. Your data is stored only client-side on your browser, and if you use multiple instances of Chrome, you need to have Chrome sync enabled. None of your messages are stored on any servers. When you uninstall and reinstall, your data is lost. This is a limitation of the Chrome extension platform. Is it possible you did that? When you say you can't save new ones, what error are you getting? Are you saying that you have no messages showing up and you cannot add new ones? If so, this isn't a bug that has been reported in the past. If you are interested in helping me debug this, please send me an email at info@tinaciousdesign.com as I'd love to get this fixed. I'll need more information like version of Chrome and which operating system (Windows, Mac, Linux).

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Rajendra DubeyNov 24, 2023

not working from last 3-4 days in gmail

1 person found this review to be unhelpful
Replier's profile picture

Tina HollyDeveloperNov 25, 2023

Hi Rajendra Dubey, thanks for your bringing this to my attention. The extension was not updated recently so this is not a bug that was introduced into Canned Replies but rather the environment in which it runs, in this case Gmail. I suspect this is occurring due to developers at Google working on Gmail having changed the HTML of the compose window. I will look into fixing this. Considering that you can still use 2 out of the 3 other methods available from this extension, I'd kindly ask you to reconsider your 1-star review. You can use the popup in your browser toolbar which copies it to your clipboard, allowing you to paste it. For ease of use, you can pin the extension so it shows up in the toolbar. Alternatively, you can use the context menu feature which will inject it into any compatible text input (the Gmail compose window's input is compatible at this time). Those are the 2 options still available to you until the embedded Gmail option is updated to reflect Gmail's new HTML. In the future, feel free to report bugs to info@tinaciousdesign.com. Please keep in mind that the nature of extensions like this are subject to the environment in which they run, i.e. if Google changes dependent HTML the extension will no longer be able to find the right elements in order to inject itself into the page.

Review's profile picture

split accountsNov 24, 2023

I this is excellent extension, but from last few days, the direct option from gmail is not showing

1 person found this review to be unhelpful
Replier's profile picture

Tina HollyDeveloperNov 25, 2023

Hi Split Accounts, thanks for bringing this to my attention. The extension was not updated recently so this is not a bug that was introduced into Canned Replies but rather the environment in which it runs, in this case Gmail. I suspect this is occurring due to developers at Google working on Gmail having changed the HTML of the compose window. I will look into fixing this. Considering that you can still use 2 out of the 3 other methods available from this extension, I'd kindly ask you to reconsider your 1-star review. You can use the popup in your browser toolbar which copies it to your clipboard, allowing you to paste it. For ease of use, you can pin the extension so it shows up in the toolbar. Alternatively, you can use the context menu feature which will inject it into any compatible text input (the Gmail compose window's input is compatible at this time). Those are the 2 options still available to you until the embedded Gmail option is updated to reflect Gmail's new HTML. In the future, feel free to report bugs to info@tinaciousdesign.com. Please keep in mind that the nature of extensions like this are subject to the environment in which they run, i.e. if Google changes dependent HTML the extension will no longer be able to find the right elements in order to inject itself into the page.

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ruaridh watsonJul 6, 2023

This is excellent and exactly what i needed. Have been using for a few months now and can absolutely say it has made my life so much easier replying to my small business customers speeding up my work flow no end; I primarily use the right click context menu feature. As with any such thing there are some features which are not ideal for my use case, but I am hoping they will be addressed in some fashion with the pro version when it comes out. It lacks an alphabetical sort or alternate means ... Show more

1 person found this review to be helpful
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OmarMay 26, 2022

Thank you so much for your efforts to make life go easier. I just have one question which is how long it will take you to release the new version of this extension? I searched almost the whole store to find a similar extension of yours with backup option and no storage limitation at the same time but I run out of luck :( Please take my request in your consideration. Best regards.

1 person found this review to be helpful
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