CallHippo-Virtual Phone System
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CallHippo-Virtual Phone System

callhippo.com
4.4(

16 ratings

)
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Overview

CallHippo - Cloud based Virtual Phone Systems for Small Business | make a call from anywhere

Make calls to any phone number across the globe at a single click with the CallHippo virtual phone system. CallHippo is a cloud-based VoIP (Voice over Internet Protocol) system for businesses of all sizes. CallHippo uses cloud computing to deploy a flexible telephony network over the internet. With CallHippo, you won’t have to invest in expensive equipment. All you need is an internet connection, a computer / mobile, and a headset. Started in Jan 2017, CallHippo has customers across the globe and offers virtual numbers for more than 50+ countries. It’s easy to use interface and robust architecture help businesses set up their call center in less than 3 minutes. What is CallHippo Chrome Extension? CallHippo Chrome extension detects phone numbers on any website you visit and allows click-to-call seamlessly. With click-to-call feature as soon as you click on the hyperlinked number, a call will be placed automatically through CallHippo’s virtual phone system. You can also install CallHippo’s mobile app (Android and iOS) to use our VoIP system in your mobile. Key Features of CallHippo VoIP System ● One-click call ● Call analytics (caller details, call status, and time duration) ● Call recordings ● Get new numbers for different countries ● Set timezone based on your location ● Customize working hours according to your availability ● Power dialer ● Smart switch ● Real-time report about call status history ● Smart call forwarding ● Call conference ● Get unique numbers for different departments ● Call barging ● Call queuing ● On hold music ● Voice mail ● Automatic call logging ● Incoming screen pop-up ● Add phone numbers to your CRM ● Take notes ● Quick access to missed calls and calls not logged How CallHippo Benefits Your Business? In sales and call centers, every second matter. CallHippo scans your system and adds a link to every number. This way, you can dial phone numbers with one click, thereby saving lots of your time every day. The best part about CallHippo? It enables you to integrate seamlessly across various channels, including voice, mobile, social, chat, email, and SMS. This way, CallHippo provides insights about your operations and customers in one place, enabling you to deliver personalized experiences. Here are some more ways CallHippo benefits your business: ● Allow unsatisfied customers to raise support tickets so your agents can follow up and solve their problems ● Maintain an extensive customer database ● Provides detail information about each customer ● Find and filter agents quickly ● Know how your agents interact with customers via call recordings and improve their performance Integrate With 85+ Apps CallHippo works with almost every critical sales, CRM, ecommerce, productivity, data and reporting, marketing, ERP, and helpdesk software.

4.4 out of 516 ratings

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KUBPO InfoMar 5, 2024

Easy to use software. However, customer service is horrible as far as someone picking up the phone or promptly responding to an email or ticket. Most of all, the web version of the softphone is unreliable. I've missed several calls from customers because the screen blanks out (black screen on the softphone or the webpage just completely turns blank). Have to be researching solutions myself. I only keep the service because it integrates with a ton of CRMs and software and when they do respond... Show more

1 person found this review to be helpful
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Nick MavridisOct 29, 2020

Stay FAR FAR away from these folks. If your reading this I hope it's not too late for you! They are the bottom of the barrel when it comes to ethics. They will take your money and run like it's no one's business. The software is subpar, to say the least, but worst of all their business practices are some of the worst out there. Call your credit card company and file a dispute their payment processor will eventually drop them.

6 out of 6 found this helpful
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Shaju FXJul 9, 2020

Worst service, overcharged 112.60 for 30 days, no refund, no answers to concerns, no value for client's time nor money. Stay away from this service. On top of that 'no refund' policy can put a client as a victim to the whole situation.

3 out of 4 found this helpful

Details

  • Version
    1.2.0
  • Updated
    May 4, 2024
  • Size
    208KiB
  • Languages
    English (United States)
  • Developer
    Website
    Email
    info@callhippo.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

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