Call Contact Center Agent - Chrome Web Store
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Overview

Call Contact Center Agent

The Focus Contact Center intelligent multi-channel communication platform in your company. Ensure easy contacts with your customers, organize and monitor the communication processes in all channels. - Integrate all communication channels - Raise communication quality - Streamline your service - Embrace new capabilities - Easily manage the system - Keep your data safe and secure - Monitor your staff - Plan and forecast performance Get the WebRTC-based webphone integrated into Focus Contact Center. To use, simply add a Google Chrome extension - no need to download or install additional software. Save the time and effort of your IT department with automatic network and user configuration, and start calling at once - the webphone is immediately ready for work. The Focus Contact Center webphone keeps your calls safe with SSL/TLS encryption.

5 out of 55 ratings

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Włodzimierz SumińskiMar 2, 2017

Excellent application. Just click and it is ready to work. You don't need to configure and install anything. Great and very useful expansion to Focus Contact Center.

2 out of 5 found this helpful
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Michal MisiakFeb 14, 2017

Very nice. If you used SIP Softphone, webphone (webrtc) is new quality of communication. Connections is secured by TLS and you don't need ask IT administrator to unblock firewall. It works very simple.

1 out of 3 found this helpful

Details

  • Version
    1.5.21
  • Updated
    September 21, 2020
  • Offered by
    Focus Telecom Polska
  • Size
    4.44MiB
  • Languages
    2 languages
  • Developer
    Email
    info@focustelecom.pl
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has not provided any information about the collection or usage of your data.
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