Support: Bugasura
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4 support issues

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Merwin Rodrigues

Feb 28, 2024

Not able to Save and Continue

System : Mac OS Ventura 13.4
Browser: Chrome

When i select "Report an Issue", the screenshot is not taken and also after all the input is provided, like Summary and Test Description, Clicking on the " Save and Continue" Button doesn't yield in any action and the button gets lightened

Nitesh Singh

Jan 21, 2022

Camera bug problem

Camera bag problem

Sandeep Garg

Feb 16, 2020

Bugasura extension is unresponsive if extension popup is closed on Create Account action

Create Account option was chosen and user did / didn't provide any data to related input fields and clicked outside the extension popup. This caused the popup to disappear (makes sense) BUT when user hits the extension icon again, pop up appears but seems unresponsive and all options are gone. User had to remove the extension and re-add to proceed.

Please see this video for steps to reproduce -

Environment Details:
OS - Windows 10 / MacOS Mojave 10.14.6
Chrome: Version 80.0.3987.87 (Official Build) (64-bit) [Windows Machine] and Version 79.0.3945.130 (Official Build) (64-bit) [Mac]
Other Extensions already installed: No other custom extensions were installed except Chrome Apps (Docs, Sheets, Slides) and Vysor 2.3.0
Cache State: Browser instance was opened after clearing cache
Network: Wi-Fi (Good speed) and no proxy / no VPN

Glimpse of error from Console [Inspect Popup]

Error handling response: TypeError: Cannot read property 'api_key' of undefined
at chrome-extension://eheemiidlejngomipjjedefpohekhcic/src/main/popup/popup.js:1:1598
at chrome-extension://eheemiidlejngomipjjedefpohekhcic/src/lib/vendor.js:1:580

Sahana Gadagkar

Jan 20, 2020

JIRA Integration

I have installed the Bugasura Chrome Extension & just created a Test Report.
Where can I find the option to push the bugs in JIRA? Unlike, mobile app, I don't find the 'Push to JIRA' link under the 'View Report' button. Can you help me with this?

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