Britannica Insights

www.britannica.com

4.3(

95 ratings

)

Extension Tools200,000 users

35 support issues

Anoir Ben Tanfous

Dec 10, 2022

Not working anymore

Please fix as due to Google changes this doesn't show up

David M. Brown

Jul 20, 2019

Stopped working

You write in response to another user: "To use [the Britannica Insights add-on just do a Google search on a topic (say 'cat') and Britannica results will be displayed on the right hand column. There is no need to click the icon." This used to be the case. But recently, at least for several weeks, probably longer, some kind of Google information box is displayed in the right-hand column when I search and not the Britannica box. Is there a conflict between the add-on and something Google is doing? I just tested searching at DuckDuckGo.com, still in Chrome, and I did get the Britannica Insight results on that page.

The Fast Talking Squirreal

Apr 23, 2019

Removal

I am unable to remove it and i never added it

Steven (Steven)

Feb 27, 2019

Context menu

I would like to be able to remove the 'Search Britannica.com' option from the context menu if I desired.

Mbayo Akiri

Jan 20, 2019

Accidental Abuse Report Apology

Hi,
I recently filed an abuse report on your extension but it was an accident, I did not mean to click the button and I am sorry.

I did mean to contact you and say that your extension does not work in my Chrome app and that this is a real bummer as I would really like to use it.

Apologies once again.

- B.

Scott Remick

Dec 13, 2018

Firefox

Where is the Firefox support?

Giancarlo Mantero Astroza

Nov 23, 2018

Entries without result

After the last fixes it is working a lot better, but still some problems persists such as the lack of results for some entries like 'business finance', about which there is an article with this same title in the Britannica website. Similar issue happened to me before with the entry 'chess', which is working now, but makes you wonder how many other search entries could not be working yet.

Another point it's the prior 'subscribers only' content that now seems to be available for free for any Britannica Insight user, such as the article for Isaac Newton. So, regarding to this, how then Britannica will be generating utilities now that they seem to allow access to each of its articles without any restriction?

Abobakr Sultan

Nov 19, 2018

Insight

For the user knowledge, to benefit from the extension, you just search Google as usual & the you will see other results from Britannica on the right of the page.
Abobakr

Bob Tomlinson

Nov 18, 2018

Britannica Insights

Added to Chrome, nothing happens when I click on item.

Raul Zayas

Nov 8, 2018

How do you use this extension?

Please explain to me how to use this extension. It is installed in Chrome but it is grayed out. Chrome says it is on. But there is no where that explains how to use it. When I click on it nothing happens. When I visit a website and click on the extension, nothing happens. I am a subscriber to Britannica. I would love to use the extension if only I can figure out how to use it.

Thank you,

Raul E. Zayas
Brandon Fl USA
rezayas@gmail.com