Overview
Powering Collaberative Data Quality
BrightDQ allows users to contact support teams, suggest changes to the webpage, and archive notes to themselves all without leaving the tab they're already on. Collaboration has never been this easy, raising issues to the right team members can be tricky... especially for new team members. Get them up to speed faster with BrightDQ which automatically routes their support ticket to the right team member based on capacity and assignment generation rules. Track and manage teams to view workflow, monitor SLA's, and any high priority issues that arise. In the newly designed dashboard view, a team lead and monitor ticket distribution and assignment set rules for team members. Person you need to contact about a change not a BrightDQ user? No problem, you can set up a team for them and assign the default email to their email and they'll receive a well structured support ticket in their inbox when you submit the ticket. You're all set to for a more productive day! Let us know if you have any questions... support@BrightDQ.com
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Details
- Version1.0.1
- UpdatedJune 6, 2023
- Size395KiB
- LanguagesEnglish (United States)
- Developer
- TraderThis developer has identified itself as a trader per the definition from the European Union.
Privacy
BrightDQ has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.
BrightDQ handles the following:
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
Support
For help with questions, suggestions, or problems, visit the developer's support site