171 support issues
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RB disciple144k (Robyn B)
Dec 2, 2024
stop extension
I cancelled my account because I was not notified for surveys. I deleted the extension but it keeps coming back. I have deleted and reported it several times. I DONT WANT IT. STOP BOTHERING ME!
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Mic Burke
Nov 26, 2024
Reset computer, issues ever since
Reset computer, issues ever since.
I have had issues ever since resetting my computer. I have contacted via e-mail but have et to find a resolution. How can i get the extension to start accumulating points again?
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Jessica Caviness
Aug 28, 2024
Nightmare extension
I have removed this extension from Chrome no less than 20 times and every time I reopen a browser it comes back. DO NOT INSTALL THIS!
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Heather Moro
Aug 26, 2024
extentions
inable to use
extenstion plewes help
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Daminous Purity
Jul 21, 2024
neilson extension on Google Chrome since update makes it very laggy and near impossibhle t
Neilson extension on Google Chrome since update makes Chrome very laggy and near impossible to use.
Turn extension off, all is great, turn back on and Chrome freezes and lags very badly. It shouldn't take 2 minutes to open a table, load Chrome or open a website.
Please advice as I feel that Google's update is thinking the Neislon app is an AD blocker as YouTube won't work at all and gives you the "ad block" message.
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Chark Kent
Jun 26, 2024
Reset computer, issues ever since.
I have had issues ever since resetting my computer. I have contacted via e-mail but have et to find a resolution. How can i get the extension to start accumulating points again? Or how can i remove so I am not participating for free and giving up all my information for free? Thanks so much! Charlotte Kent (kentcharlotte8@gmail.com)
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Lisa Saunders
Jun 17, 2024
Need Support from someone who can respond with Actual Help.
Your support team told me to uninstall and reinstall this extension because it Suddenly stopped recording points on my account on about 3/30/24. In doing so, this extension folder ended up becoming deleted from my Chromebook. I have exchanged numerous messages from your support people between then and today, 6/17/24 and they keep replying with the same basic instructions even though I have Clearly Explained that I am receiving a message saying that I need YOU to send me Link to add the extension folder back on to my chromebook. I need someone who can think OUTSIDE THE BOX to reply with the actual link to add the extension folder back onto my Chromebook, because the directions that they have replied with ARE NOT WORKING. Please can someone Help me, there have been a total of Twenty emails exchanged back and forth as of today, 6/17/24. Thank you.
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Marco Vittorio
Jan 22, 2024
Xiaomi redmi note 12
Salve, ho cambiato dispositivo, ed ho provato ad installare l'app sul nuovo, quando provo ad accedere all app nielsen panel mobile, ricevo un avviso che mi informa che il device non e' compatibile o che ho installato l'app su troppi dispositivi. Lo stesso problema mi era capitato in passato con un altro dispositivo. nella mia area personale ho verificato e non risultano regisstrati dispositivi mobili, ma solo due pc .
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Lora Cousineau
Jan 4, 2024
Rewards
Hello, I have had this extension installed on my PC for 2 years now maybe longer. I have not been notified, sent, or received any rewards yet. That was the whole purpose of installing the extension. Can someone please let me know what is up with the rewards distribution. I can't even view my rewards.
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Sarah O
Dec 1, 2023
Something about in private access?
I do not know how to do wht the extesion is asking me to do. Something about allow in prive view? Help? Thanks. ;]
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