Boomerang for Gmail

Our users find the app very helpful in their day-to-day work, and the developers extremely helpful and responsive when we requested help troubleshooting a user-side issue. I appreciate that they stand behind their product and help customers.

I purchased Boomerang for gmail for their advertised price of $59.76 per year however my credit card was charged $91.87 I live in Australia but was charged in US dollars. When I pointed out that their pricing doesn't mention USD, and asked to be charged the advertised price, Jeff from Boomerang sent me a rude email and cancelled my subscription without my permission. Surely a global tech company should be able to get something as simple as pricing right, for the 180+ countries that don't ... Show more

How am I supposed to permit and use an extension that requires admin over my email with the ability to read, write and DELETE all my email?!

not working email traking

When I installed this extension and signed up for Boomerang, nowhere did it mention that it was a free trial. Then later I got an email from Boomerang saying my trial is going to end soon: "After the trial ends, all of your Boomerangs and Send Laters will be delivered as scheduled. However, your Recurring Messages will be canceled." The whole reason I got Boomerang is for the recurring messages feature. Very deceptive of Boomerang. Waste of my time.

I thought that this extension would be a good solution to auto send email to Mediacom every 60 days requesting to be put on their opt-out list. That internet provider refuses to stop sending me adverts to my apartment mailbox, so I am required to contact them every so often to be put on their temporary opt-out list. Anyway, this extension seemed like it would help me send those requests to Mediacom, but it stopped working after around a month (with no warning) and then I learned that it is a ... Show more

Great while using, but no warning that I was using a free trial. The trial expired without any warning and a few important emails did not get sent out. Impressed while using but unimpressed by professionalism.

I requires to pay for a subscription

Simply can't use an extenstion that requires admin over my email with the abitlity to read, write AND DELETE all my email. A great concept, just needs to move their product from Boomerang-centered to Customer-centered. No (good) reason all this visibility/authority need be handed over to the Boomerang Cloud server to do with what they wish. Will uninstall as soon as done with this review.

Cancelled my recurring scheduled email without warning at the end of my free trial, meaning that an important email was left unsent.