Overview
Mining Product Innovation Ideas from VOC.
Buyer reviews are a form of User Generated Content (UGC), containing users' experiences and feelings about a product, and can truly reflect the Voice of Customer (VOC). Reviews are not as standardized as surveys, so it is necessary to first quantify and tag the content of reviews using Natural Language Processing (NLP) technology. Then use Business Intelligence (BI) technology to provide visual multi-dimensional analysis, followed by summarizing reports with ChatGPT. This process transforms unstructured text into objective analysis reports, allowing product managers to make subjective decisions. In addition to providing analysis for individual products and product categories, this tool also offers comparative analysis across multiple categories, allowing you to quickly understand different products and customer feedback to identify common issues and make differentiations. It can help you optimize: product development, marketing, and customer service strategies.
Details
- Version2.1.4
- UpdatedSeptember 15, 2023
- Offered byduoweitree
- Size361KiB
- Languages2 languages
- Developer
Email
support@bogoo.com - Non-traderThis developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.
Privacy
Bogoo – Reviews Analysis Tool has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.
Bogoo – Reviews Analysis Tool handles the following:
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
