18 support issues
For additional help, check out the developer's support site.
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Summer Hayes
Jun 5, 2024
unable to cancel my subscription
I am unable to cancel my subscription to Closet Assistant. When I try to cancel it gives me an error message. I also can't update or remove my payment information, nor can I report a bug within the extension. It is very important that my card doesn't get charged as it will overdraw my account and I will have to pay a fee at my bank. I've already sent two emails to info@closetassistantpm.com over the past 3 days but I haven't received a response.
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Oceansun
Apr 3, 2024
any activity requiring "Loading closet" it will never stop loading
Doesn't mater it i want to share, send offers or relist! any activity requiring "Loading closet" it will never stop loading
the activity log shows:
....
Loading closet segment 298.
4/2/2024, 9:15:14 PM
Loading closet segment 299.
4/2/2024, 9:15:15 PM
Loading closet segment 300.
4/2/2024, 9:15:15 PM
....
etc
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Molly Drawdy
Dec 19, 2023
Captcha Solving No Longer working
Hello, I have been having to solve the "I am not a robot" Captcha on my closet for the past 4-5 days. Closet Assistant is not Auto Solving them and I do have the setting selected to auto solve these captcha alerts. Please correct this issue as it is very inconvenient and is causing my sharing processes to stop for hour intervals before I get a chance to get back to solve these captcha alerts.
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Pamela Ciabattoni
Nov 16, 2023
Extension no longer working
I am getting "This extension reloaded itself too frequently" error message even after uninstalling and reinstalling the extension.
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Peter Vo
Nov 15, 2023
Bot broken
"This extension reloaded itself too frequently error message." is what it keeps giving me. Can't use the extension even after reinstalling it
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Rebecca Sutton
Nov 15, 2023
error message
I keep getting this message. This extension reloaded itself too frequently. The extension will not work. I have uninstalled it several times. I have shut down my computer and then installed the Chrome extension again and I still keep getting the same message.
This is extension is not working.
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Susan S
Oct 16, 2023
extension not working
It no longer is working
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Holly Clark
Aug 8, 2023
extention will not log in.
the extension just spins. when it does load after days my items load but will not share.
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Kim Hojnacki
Apr 11, 2023
Cancel Account
I need to cancel my account and it does not show up in my google subscriptions. How do I cancel this account.
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Cindy Hadley
Nov 22, 2022
scheduled shares not Starting
1) I am on EST. To schedule a share do I enter my time or PST?
2) I scheduled a few automated tasks and tried entering the time both as PST and EST and neither one seemed to get the bot sharing anything
3) Yes I went through all the instructional videos. This is disappointing I am paying Gold level fees and I can not get the action to complete. Please advise Gatorcindy@gmail.com. I will give you 24 hours to respond,
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