Support: Bitgreen Wallet

11 support issues

For additional help, check out the developer's support site.

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Philip Turner

May 23, 2024

Can't find address

I downloaded the Chrome wallet extension, but I don't see the wallet address to receive my BitGreen coins so that I can send that address to Republic


May 17, 2024

very difficult

I can never find where to put my bitgreen wallet address to receive my coins what do i type in and where?

Mike Casolo

Apr 25, 2023

Recover Bitgreen Wallet Password

I somehow forgot to secure my Bitgreen Wallet password. Can I recover it or
create a new password. I have my 12 word backup recovery phrase.

Sorry for the inconvenience,

Mike Casolo

Mike Casolo

Apr 15, 2023

misplaced Bitgreen wallet password

Somehow I did not make note of the password for the wallet, but I do have the 12 word
secondary password. Is there a way to change password.



Joseph Dyer

Mar 9, 2023


Can you confirm I submitted 500.00 to bitgreen? I can't find a receipt?

dennis incorvati

Feb 23, 2023

bitgreen wallet

I downloaded the chrome extension for the Bitgreen wallet and pinned it to the tool bar but when I click on the Bitgreen wallet icon. The page it brings up asks if I want to download a new wallet or import a wallet. Where is my wallet hiding?


Feb 18, 2023

Bitgreen wallet

HELP! I've wasted hours downloading bitgreen wallet again and again but never finding it anywhere in the computer. Where is it hiding?

Richard Delgado

Feb 15, 2023

I click on the bitgreen wallet icon and all I get is a video how to set up

I don't see any where I can proceed to set up. I tried to link to my Republic account which is asking for a five digit number where I do not see anywhere in the link or elsewhere. Please help.


Feb 14, 2023

new Wallet

Your system needs to tell users when we use a character not allowed during the setup process. It took me 3 tries before I figured out what was wrong.
Anyway, now that I went through everything, I won't let me log onto my account. All that convolution for nothing.

Phil Brents

Feb 13, 2023

Bitgreen Wallet

I go to and I don't see anyway to create a wallet address for Bitgreen (Polkadot Parachain).

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