11 support issues
For additional help, check out the developer's support site.
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Philip Turner
May 23, 2024
Can't find address
I downloaded the Chrome wallet extension, but I don't see the wallet address to receive my BitGreen coins so that I can send that address to Republic
jim
May 17, 2024
very difficult
I can never find where to put my bitgreen wallet address to receive my coins what do i type in and where?
Mike Casolo
Apr 25, 2023
Recover Bitgreen Wallet Password
I somehow forgot to secure my Bitgreen Wallet password. Can I recover it or
create a new password. I have my 12 word backup recovery phrase.
Sorry for the inconvenience,
Mike Casolo
Mike Casolo
Apr 15, 2023
misplaced Bitgreen wallet password
Somehow I did not make note of the password for the wallet, but I do have the 12 word
secondary password. Is there a way to change password.
Thanks,
Mike
Joseph Dyer
Mar 9, 2023
500.00?
Can you confirm I submitted 500.00 to bitgreen? I can't find a receipt?
dennis incorvati
Feb 23, 2023
bitgreen wallet
I downloaded the chrome extension for the Bitgreen wallet and pinned it to the tool bar but when I click on the Bitgreen wallet icon. The page it brings up asks if I want to download a new wallet or import a wallet. Where is my wallet hiding?
KENT PETERSON
Feb 18, 2023
Bitgreen wallet
HELP! I've wasted hours downloading bitgreen wallet again and again but never finding it anywhere in the computer. Where is it hiding?
Richard Delgado
Feb 15, 2023
I click on the bitgreen wallet icon and all I get is a video how to set up
I don't see any where I can proceed to set up. I tried to link to my Republic account which is asking for a five digit number where I do not see anywhere in the link or elsewhere. Please help.
GRL
Feb 14, 2023
new Wallet
Your system needs to tell users when we use a character not allowed during the setup process. It took me 3 tries before I figured out what was wrong.
Anyway, now that I went through everything, I won't let me log onto my account. All that convolution for nothing.
Phil Brents
Feb 13, 2023
Bitgreen Wallet
I go to https://bitgreen.org/wallet/chrome and I don't see anyway to create a wallet address for Bitgreen (Polkadot Parachain).