37 support issues
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Ben Caine
Dec 9, 2024
Extension pop up every time I use
Hello, I've been a long-time user of BR. Every single time I go to use BR on an article, clicking the icon in my pinned Chrome extension bar, it gives me the SAME "pin Bionic Reading" message, even though it is already pinned.
Upon closing that notification, it then creates another pop-up explaining how the app works. I'm imagining these are designed to pop up on first-time use, but popping up every single time is very frustrating.
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steph “Xeravla” Loren
Oct 15, 2023
stuck on loading 'process'
pasted i the text I wanted to read, hit process, but its stuck in state of loading
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Reony Tonneyck
Oct 1, 2023
Not working, fresh install.
It simply doesn't work. Gets stuck on the loading indicator and thats it.
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Sam
Sep 14, 2023
To Overbearing
Could you make it more discrete? I don't like how it takes over the web page and messes with the pictures and website design. You should be able to open Chrome to any page, and it works immediately.
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VALENTYNA KOZHEMYAKINA
Sep 12, 2023
it's not working
subscribed for premium but it doesn't work. Please give me the refund.
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Jacqueline Darling
Aug 23, 2023
it wont work
hi i have paid for premium and it wont work. Please give directions or refund.
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Simon
May 23, 2023
Bionic Reader is not working
I tried to use the bionic reader on different websites, but unfortunately it doesnt work. Everytime, when i click on the icon A cookie message appears in the window, but it is bugged (cookie_consent_description_1, cookie_consent_description_2, button_accept_all cookies etc). But the buttons to confirm do not work there (the rest do). There is no further progress from the website (it is black in the background). I have already tried deleting all other extensions (and reinstalling Bionic reader several times), but it has not helped. I also have another Chrome profile (same PC and Windows account) and it works there.
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Battle Dave
Apr 20, 2023
Work with a website.
This needs to be able to just be an overlay onto existing websites, rather than processing just the words on the site and generating in a separate window. Makes homework or work research slow instead of faster due to constant back and forth processing the site text as Bionic, then having to reference images, or respond to discussion board posts, etc. Would be great if it could just change the wording as an overlay on top of the website.
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Ayush Tiwari ce20b022
Apr 18, 2023
Feature Request
Please add a toggle feature to enable images in the bionic text. Sometimes it is necessary to see images in the text like flowcharts while checking an assignment etc. IT IS A MUST HAVE FEATURE (I assume plenty of people find this major missing).
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Kim Fray
Mar 19, 2023
BIONIC FONT
Please get this working again
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