14 support issues
For additional help, check out the developer's support site.
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Angel Bran
Jun 11, 2019
Question
Hello, I would like to know how the savings statistics are restored, I would like to keep an account for each month that I have been using the add-on, but I can not find the option, I would like it to be re-established every month or manually. Thank you.
Gabriele R
Apr 29, 2019
Webp
Hi
Where could I modify some settings to convert all images to webp ?
Thanx
Gabriel
M Roth
Feb 1, 2019
Password?
Hi. Is it possible to password protect the heroku service? Thanks
Chezzur
Nov 30, 2018
Invalid template repository: The source could not be retrieved.
help. whenever i deploy and create new app it always say "Invalid template repository: The source could not be retrieved."
i already tried this on new account and it says the same thing whenever i create new app.
Roger Barnett
Nov 13, 2018
Public data compression service shutdown
Due to increased load and complains from ISP we are shutting down public data compression service under https://compressor.bandwidth-hero.com
You can continue using extension and save data by installing your own service.
Will this APP not work anymore?
Zach B
Aug 28, 2018
Compression stops after few weeks of use
I have noticed that after a few weeks (seems to be regardless of amount of processed images) that I have to reinstall the plugin for it to work.
A Chrome Web Store user
Jun 10, 2018
Opera
Hello,
can you make it compatible with opera ?
Dont see install button.
Thanks you.
N
Dec 4, 2017
Reinitialize the data
Hello, when we click on the extension there is 2 information, "Images processed" and "Data saved".
In Opera Mobile we can reinitialize the counter, but here this is impossible, and those information stay,can you change that please ?
Everaldo Junior
Nov 30, 2017
Save Heroku password
Hi! Every time I close the browser I need to login again. Is it possible to auto-login?
Marc Justine b. Esguerra
Nov 10, 2017
Androis and Ios devices
do you have plan in the next release to have support for android and ios devices?