Aware Monitor

ExtensionWorkflow & Planning14 users

Overview

Aware Monitor Plugin is used by Aware System to Monitor remote agents. Credentials are required for use!

This plugin works in correlation with Aware System and should be used and installed only by Aware System Agents. Call centers have strong requirements around security and monitoring especially in the health market where people interact with PHI/PII. Historically this activity could only be executed in dedicated call centers which had to comply with advanced security requirements. This plugin is meant to solve that problem and allow remote employees to perform this kind of call center jobs from their home under automated supervision.

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Details

Version
2.0.21
Updated
November 16, 2022
Flag concern
Offered by
Cognosante
Size
561KiB
Languages
English (United States)
Developer
Cognosante
3110 Fairview Park Dr Suite 7000 Falls Church, Virginia 22042 USA
Email
develop@cognosante.com
Non-trader
This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

Aware Monitor has disclosed the following information regarding the collection and usage of your data.

Aware Monitor handles the following:

Personally identifiable information

This developer declares that your data is

Not being sold to third parties, outside of the approved use cases
Not being used or transferred for purposes that are unrelated to the item's core functionality
Not being used or transferred to determine creditworthiness or for lending purposes