Overview
Every Task. Every Minute. Measured.
Avento — Every Task. Every Minute. Measured. Avento is a Chrome extension and web-based manager dashboard designed for call center teams who need precise, real-time visibility into how agents spend their time. For agents, Avento lives in the browser as a compact tracker. The moment they start a shift, they go online and begin logging activities with a single tap — opening a ticket, taking a break, stepping away for lunch. Each activity is timed automatically and stored with a timestamp. When working a ticket, agents enter the ticket ID directly in the extension, so every second of handling time is tied to a real case. For managers, Avento provides a live dashboard showing the entire team at a glance — who's online, how many tickets each agent has handled today, their average TMO (Time per Operation), and total break time. Clicking into any employee reveals a full activity history, filterable by date range and activity type, with the ability to edit or delete individual entries if corrections are needed.
Details
- Version1.0.0
- UpdatedAugust 31, 2026
- Offered byredavan95
- Size984KiB
- LanguagesEnglish (United States)
- Developer
Email
reda.essnoussi95@gmail.com - Non-traderThis developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.
Privacy
Avento - Track activity and tickets. has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.
Avento - Track activity and tickets. handles the following:
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
