Avaya Click To Dial

Overview

An extension for highlighting phone numbers on web pages and initiating a call on Avaya one-X Agent after a phone number is clicked.

This extension is for Avaya One-X Agent application. The purpose of this extension is to allow a client to make a call using one-X Agent. This extension can be used to enable click to dial functionality in 3rd party application. The way this API works is that it makes the call the way one would make a call using the one-X Agent UI itself. Any Agent Preferences settings with regards to prompting a dialog to confirm (or correct) the phone number before dialing or auto-holding an existing call will be respected (preserved). Any errors in making the call will be reported via the one-X Agent UI.

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Details

Version
1.9
Updated
September 17, 2025
Flag concern
Offered by
Avaya
Size
30.04KiB
Languages
English
Developer
Email
stevepm@avaya.com
Non-trader
This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

Avaya Click To Dial has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Avaya Click To Dial handles the following:

Personally identifiable information

Website content

This developer declares that your data is

Not being sold to third parties, outside of the approved use cases
Not being used or transferred for purposes that are unrelated to the item's core functionality
Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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