Avaya Click To Dial
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Overview

An extension for highlighting phone numbers on web page and initiating a call on Avaya one-X Agent after phone number is clicked.

This extension for Avaya One-X Agent application. The purpose of this extension is to allow a client to make a call using one-X Agent. This extension can be used to enable click to dial functionality in 3rd party application. The way this API works is that it makes the call the way one would make a call using the one-X Agent UI itself. Any Agent Preferences settings with regards to prompting a dialog to confirm (or correct) the phone number before dialing or auto-holding an existing call will be respected (preserved). Any errors in making the call will be reported via the one-X Agent UI.

2 out of 54 ratings

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Rob FayMar 19, 2020

Does not work whatsoever

2 out of 2 found this helpful
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James OttoApr 17, 2019

doesn't work....

3 out of 3 found this helpful

Details

  • Version
    1.5
  • Updated
    September 9, 2021
  • Offered by
    Avaya
  • Size
    62.7KiB
  • Languages
    English
  • Developer
    Email
    stevepm@avaya.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

Avaya Click To Dial has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

Avaya Click To Dial handles the following:

Personally identifiable information
Website content

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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