Autotask Highlighter
Item logo image for Autotask Highlighter

Autotask Highlighter

intuitiveit.com.au
5.0(

1 rating

)
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Overview

Highlights the time in the work list a different colour depending on the elapsed time

A productivity tool for Autotask users. Want to make sure you're not spending to much time on a ticket? Use this extension to help you. It will highlight the time in your Autotask worklist. It will be green if the stop watch is less than 15 mins, orange for between 15 and 45 mins and red thereafter. If those times don't work for you, you can now customise it! Know when it's time to ask for help! ** New in version 1.5 ** The ability to customise the number of minutes the timer goes orange and red. Select the Options of the extension to personalise your times. ** New in version 1.4 ** Ticket Worklist has had an update. Tickets that are "In Progress" or "Customer Note Added" have that text highlighted in orange. This should help technicians quickly decide which tickets to address next. Please note: You need to add the column "Status" to your Work list. Click the cog at the bottom of your worklist to launch the Ticket Work List Settings and ensure "Status" is in the "Selected Data" column. ** New in version 1.3 ** The timer inside the Task or Ticket view has also received the highlighted treatment. It follows the same rules as the Worklist timers.

5 out of 51 rating

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Review's profile picture

Eden FreemanJul 19, 2021

Works exactly as I imagined!

1 person found this review to be helpful

Details

  • Version
    1.5
  • Updated
    February 17, 2023
  • Size
    13.46KiB
  • Languages
    English
  • Developer
    Website
    Email
    support@intuitiveit.com.au
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

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