Ask Vic (by VisualSP)
Item logo image for Ask Vic (by VisualSP)

Ask Vic (by VisualSP)

www.visualsp.com
4.0(

4 ratings

)
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Overview

Vic is the enterprise help assistant that delivers answers and guidance for any web app or site when and where customers need them.

Ask Vic is an enterprise help assistant that provides in-app support and guidance. ➤ Context-Sensitive Support Ask Vic's in-context support displays relevant help content based on the page you're viewing, so you can find what you need quickly and easily ➤ Available on all web enterprise applications Ask Vic lays over nearly all popular browser-based SaaS applications ➤ What’s included? ~ Free Access to a subset of Office 365 & Dynamics 365 support content that includes: - Interactive walkthroughs - How-to-videos - Step-by-step guides - … and more ~ Lite, Standard, Enterprise, & Platinum subscriptions for companies* - Content packs - Ability to create your own help items - Usage analytics reports and charts - In-app alerts and communications - Add your own help content (videos, documents, images, webpages, & interactive walkthroughs) - ...and more *Features depend on the package option. Visit our pricing page to see options: https://www.visualsp.com/pricing/ Get access to all features with our free trial: https://meet-vic.com/ ➤ Why Ask Vic? Ask Vic customers learn software 3X faster Companies that use Ask Vic have reduced support tickets by 50% (on average)

4 out of 54 ratings

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Review's profile picture

Brandon BrownApr 23, 2024

Powerful tool - gives site admins great data and helps us inform users of new features with click throughs, banners and attention grabbing tools. At first glance it may not seem like much, but take the time to dig a bit deeper and customize the content. They do have a ton of standard content that is very well written. Best support I've seen.

Review's profile picture

Jordan OliverMar 25, 2024

**EDIT** - We have been in communication with VisualSP on this issue, and they have an expected fix in mind and potentially already in development. A workaround has been provided to our admins in the meantime. The quick feedback and communication from VisualSP has been impressive and very helpful! As others have written, this is an extension that my organization has forcibly installed. If you are a developer and use Telerik-Kendo software tools beware of this extension. As of writing this re... Show more

2 out of 2 found this helpful
Review's profile picture

Kevin SpakesFeb 21, 2024

I'd give 0 stars if I could. Company put this on our computers and all it does is get in the way.

1 person found this review to be unhelpful

Details

  • Version
    2.0.148
  • Updated
    June 10, 2024
  • Size
    767KiB
  • Languages
    English
  • Developer
    VisualSP
    13400 S Route 59 Ste 116-214 Plainfield, IL 60585 US
    Website
    Email
    feedback@visualsp.com
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

The developer has disclosed that it will not collect or use your data. To learn more, see the developer’s privacy policy.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

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