13 support issues
For additional help, check out the developer's support site.
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Caitlin Perry
Jan 29, 2024
Extension not firing
The extension previously worked fine, as recent as two weeks ago. Now it stopped appearing to provide the data and events on my website
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Elena Mikhaylova
Jul 13, 2023
extension doesn't work
I have tried to use the extension in 2 chromium browsers (chrome, arc), and the Amplitude windows never show up. If i click the extension, I am just taken to the chrome store
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Bruno Palma
Jun 20, 2023
Stopped working on Chrome
Event Monitor Screen shows and immediately redirects to chrome web store.
Any clues?
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Harshvardhan Yadav (Harsh)
May 12, 2023
Unable to track event/attribute
Hey Team, I am unable to fetch events/attribute through the event explorer for the website. Can you guide me on how to troubleshoot this problem?
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İlayda Lynch
Apr 19, 2023
Not functional
Every time I click on the extension, it navigates me to the google chrome web store.
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Jake Novick
Apr 11, 2023
Not working
Every time i click the plug in button on my browser, it navigates me here: https://chrome.google.com/webstore/detail/amplitude-event-explorer/acehfjhnmhbmgkedjmjlobpgdicnhkbp
I think i saw it flash the explorer component once.
Help?
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Tony Martinez
Aug 9, 2022
Not working
This extension used to deliver all tracking events in a easy-to-read fashion. Nowadays it is not longing working. It isn't opening the popup anymore, no idea what happened with this.
I'm using chrome version 104.0.5112.79 (Official Build) (x86_64)
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Eugene Doe
Jul 14, 2022
The extension doesn't work with Amplitude SDK as an npm package
I'm using the new @amplitude/analytics-browser npm package and the extension doesn't show any events . Am I doing something wrong, or is the extension doesn't support the new sdk?
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Hina Bharti
Jun 10, 2021
dont use max-height in Details__panes___a0Fk4
because of this css logged event is not visible to user
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Andzej Muchliada
May 25, 2021
Wrong logging of the events
If for any of you the extension doesn't log the events properly, try turning off ad blocker if you have any turned on.
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