Smartsheet Chrome App

www.smartsheet.com

3.8(

64 ratings

)

Workflow & Planning10,000 users

7 support issues

For additional help, check out the developer's support site.

Alex Most

Feb 6, 2023

ChromeOS App for Smartsheet not Opening (Stating no internet)

I installed the chrome app (https://chrome.google.com/webstore/detail/smartsheet-chrome-app/alehdleagcgnimdipdmllebddejplpbi/related) but I am getting an error message when I attempt to open it: "Unable to connect. Smartsheet requires an internet connection. Retrying in..." I reached out to Smartsheet to get support (https://supportportal.smartsheet.com/s/case/5005a00002OR5KPAA1/chromeos-app-for-smartsheet-not-opening-stating-no-internet) and they've indicated that I check that I have the latest version of the Chrome browser and the Chrome app itself [which I believe I do]. They recommended that I report the issue to the developer via the Support > “Contact the publisher” page for the Smartsheet Chrome app. Please assist with resolving the Chrome app issues so that I can use it. Thank you!

Andrew Yong

Oct 28, 2021

Multiple Instances

All for multiple instances to open. Shift+click on the icon.

Jill Hudoletnjak

Feb 4, 2020

App won't open

When I click on desktop icon nothing will open. If I hover over the icon I can see the sheet I have open. I have removed and re-added.

Christopher Grinde

Jun 4, 2018

Zoom-level

My zoom level is at 90% and for my specific screen configuration, this results in failure to display the open sheets as tabs. The open sheets/reports are only available via the ...-pull-down. How to reset/adjust zoom level in the chrome smartsheet app?

A Chrome Web Store user

Apr 15, 2016

App & Dropbox?

When using the chrome 'desktop' app the option to attach or link to dropbox is not available. Please help.

A Chrome Web Store user

Apr 15, 2016

Dropbox and "desktop" App

When using the chrome 'desktop' app the option to attach or link to dropbox is not available. Please help.

Jane Bai

Jul 8, 2015

Newly created account can't log in

Hi
I just created a new account for my colleague, but I wasn't asked to set a password during the signup. Thus I can't log in. I clicked "forgot password" and it sent me the "reset password link." When I clicked the link, the page asked me to enter my account name and password. So now I'm like caught in a loop....

Please kindly check the status of my account: amber@pinjack.com.tw

Thanks