Support: AIRSTEP Play
Item logo image for AIRSTEP Play


2 ratings

ExtensionTools2,000 users

4 support issues

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Apr 28, 2024

Multiple press not working

Hi, I have the Airstep and have the airstep play installed on my PC, short press and long press all working fine except multi-press, can you please assist?

Bob Rode

Dec 5, 2023

Can not connect to my Mac

The Airstep play pedal won't connect to my computer. I have a Mac running OS High Sierra using mac OS 10.13.
Version 116.0.5845.187 (Official Build) (x86_64)

Jesús López de Leyva

Jul 25, 2023

Not able to connect with my pedal

My pedal (airstep play) is in play mode and, when I click connect in the browser's window it does noting. In chrome developer console throws the following errors

9background.js:1 Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist.
3connect.js:1 Uncaught TypeError: Cannot read properties of undefined (reading 'requestDevice')
at connect.js:1:2151
at HTMLLabelElement.<anonymous> (connect.js:1:2712)
(anónimo) @ connect.js:1
(anónimo) @ connect.js:1

David Hamilton

Mar 22, 2023


what are the preset default settings from A to to E? ex A for rewind and such.
Also like a print out image on the switches.

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