Overview
Extract Zendesk and Amazon support conversations and generate AI replies.
Aigenix Customer Helper is an AI-assisted support workflow extension for authorized support agents. It helps agents handle Zendesk and Amazon Seller Central customer conversations by extracting the current support thread, identifying the customer's intent, checking support context, querying tracking information when needed, and generating suggested replies. Key features: - Extract the current Zendesk or Amazon Seller Central support conversation. - Generate AI-assisted customer intent diagnosis and reply suggestions. - Show support diagnosis and related support context. - Query and summarize tracking information when a tracking number is present. - Copy or insert suggested replies into the support workflow at the agent's request. The extension is designed for internal support operations and works only on the configured Aigenix service and supported support platforms.
Details
- Version1.0.2
- UpdatedJuly 10, 2026
- Offered byKingSmith
- Size61.83KiB
- LanguagesEnglish (United States)
- Developer
Email
kingsmithfitness@gmail.com - Non-traderThis developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.
Privacy
Aigenix Customer Helper has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.
Aigenix Customer Helper handles the following:
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
