AI Support Script Builder

Generate on-brand AI customer-support replies in Zendesk, Intercom, Freshdesk & HelpScout. Knowledge base, sentiment, CSAT & more.

AI Support Script Builder helps customer-support agents write on-brand, policy-compliant replies in seconds - without leaving Zendesk, Intercom, Freshdesk, or HelpScout. HOW IT WORKS 1. Open any ticket in a supported helpdesk 2. Click the floating button - the extension reads the ticket 3. Pick a tone and brand voice 4. Generate - Claude AI writes a complete, ready-to-send reply 5. Copy or insert it into your reply box FREE - generous, no account needed - 10 scripts per day - 3 brand voice templates - 3 tones and 7 languages - All 4 platforms, manual context fallback, copy and insert PRO - $3.99/mo (or $39.99/yr) - 7-day free trial Everything in Free, plus: - Unlimited scripts - Knowledge base: replies grounded in your own FAQs and policies (RAG) - Customer sentiment detection plus escalation-risk alerts - Predicted CSAT score for every reply - 3 reply variations on demand - Auto language detection plus 30 languages ULTRA - $5.99/mo (or $59.99/yr) - 7-day free trial Everything in Pro, plus: - Smarter Claude Sonnet model - Custom style training: the AI mimics your own writing - Snippet library with {{tokens}} - Agent analytics and time-saved - Priority support Lifetime licenses also available (Pro $79.99, Ultra $119.99). REQUIREMENTS An Anthropic Claude API key (free credits at console.anthropic.com). PRIVACY - Your Claude API key and license key are stored locally in your browser. - Ticket content is sent only to Anthropic's API to generate replies. - Your license key is sent only to Freemius (our payment processor) to verify your subscription. - No tracking, no analytics servers. Full policy: https://excesspronet.com/privacy-policy/ Payments and trials are securely handled by Freemius (Merchant of Record). Built and maintained by Excess Pro Net LLC.