Support: AI Subtitles & Immersive Translate - Trancy
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AI Subtitles & Immersive Translate - Trancy

trancy.org
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4.8(

1.5K ratings

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ExtensionEducation100,000 users

24 support issues

For additional help, check out the developer's support site.

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ahmed fathy

May 27, 2024

can't close the extension

If I am on a webpage with two YouTube videos and I enable the extension, I am unable to shut it, and when I use the esc button, it switches to the other YouTube video, which remains in a loop and cannot be closed. Is there a remedy for this?

Nabil (Moda)

May 23, 2024

Dutch Language?

Do you / Will you provide support for the Dutch Language learning?

Thank you

蒟蒻

May 11, 2024

Youtube分頁無法正常切換

在頻道頁面切換時會出現裝置已離線的頁面,停用此套件後一切正常

Evan Mantri

Apr 9, 2024

Youtube comments won't load while extension is installed.

Translations and interface are excellent, but the comments on youtube videos never load with Trancy installed.
(I'm not talking about while the app is active and translations are running in theater mode, just with it installed generally.)

Is there a fix for this? Because it makes this otherwise great extension unusable.

Afiqah Rozali

Apr 7, 2024

Pops up even after I removed extension

Hello, the automatic captions keeps showing up even after I uninstalled the extension.

给戴志诚送温暖

Mar 3, 2024

this plugin leads to 100% memory consumption

When I visiti some specific php-based webpage, it will cause page out-of-meory. I found out that the culprit of the problem was this extension by disabling and going through them one-by-one

Joshua Chang

Feb 19, 2024

material-symbols-outlined ERR_FILE_NOT_FOUND

Youtube AI subtitle and Web Translator ID:mjdbhokoopacimoekfgkcoogikbfgngb
bug when open https://docs.flutter.dev/ui
GET chrome-extension://mjdbhokoopacimoekfgkcoogikbfgngb/assets/fonts/material-symbols-outlined.woff2 net::ERR_FILE_NOT_FOUND

彭锻

Feb 2, 2024

size of sub

Hi, it will be fantastic if we can set the subtile biger, biger than 100%!

Reise Reise

Jan 31, 2024

与zotero裁剪插件冲突

同时启用Zotero Connector,Zotero Connector裁剪不生效

Hanxin Jia

Nov 13, 2023

是否能够自定义断句

我在做影子跟读的时候发现有时句子过长导致无法很好的跟读,不知道有没有自定义断句的功能?方便把长句截短进行跟读?

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