Agent Desktop Chrome Extension
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Agent Desktop Chrome Extension

brightpattern.com
3.6(

17 ratings

)
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Overview

Provides a phone, records screen activity, shows alerts when the browser is minimized. Requires Agent Desktop Helper Application.

This extension is the link between the Chrome browser and softphone app that is one of the phone options for Bright Pattern Contact Center. The app also provides screen recording, out-of-browser alerts and ring-all-sound devices functionality. The Bright Pattern Contact Center is an end-to-end software as a service solution to manage customer communications over voice, chat, SMS, email and more, in context, while ensuring top quality and controlling the costs.

3.6 out of 517 ratings

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Review's profile picture

Pavel KarpovichJan 30, 2024

Do its job well

Review's profile picture

Francois RautenbachSep 22, 2016

Hi Guys Since the new update of chrome i have picked up a few issue when login in on either agent desktop or the admin page Please contact me if you need more information

1 out of 5 found this helpful

Details

  • Version
    2.3
  • Updated
    April 9, 2024
  • Size
    15.73KiB
  • Languages
    English (United States)
  • Developer
    Bright Pattern Inc.
    6210 Stoneridge Mall Rd Suite 250 Pleasanton, CA 94588-3268 US
    Website
    Email
    chrome-extensions@brightpattern.com
  • Trader
    This developer has identified itself as a trader per the definition from the European Union.

Privacy

The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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