Overview
AI-powered extension automates ticket tagging, retrieves relevant past tickets and generates responses using your knowledgebase
Wizr AI Agent Assist - Enhance Your Support Team's Productivity Supercharge your support team with our Wizr AI Agent Assist, the ultimate AI-powered extension for customer service. Designed to streamline workflows, operations and boost productivity, this innovative tool automates essential support tasks, enabling your agents to deliver top-notch customer service effortlessly. Key Features: ● Smart Ticket Tagging: Automatically categorize the ticket into specific buckets and prioritize tickets based on their content, ensuring faster and more efficient issue resolution. ● Past Ticket Lookup: Quickly find and reference similar past tickets to help agents understand and resolve recurring issues more effectively. ● FAQ Integration: Seamlessly access a comprehensive FAQ database to provide accurate and consistent answers to common customer questions. ● Response Generation: Use advanced AI to draft accurate, personalized responses to user queries using vast knowledge base, SOP and other documentation, saving time and maintaining high-quality interactions. Benefits: ● Boost Efficiency: Automate routine tasks to allow your agents to focus on more complex issues. ● Improve Accuracy: Ensure consistent and accurate responses with AI-driven solutions. ● Enhance Customer Satisfaction: Provide timely and relevant support, improving overall customer experience.
Details
- Version1.6
- UpdatedApril 2, 2025
- Offered byWizr.AI
- Size101KiB
- LanguagesEnglish (United States)
- Developer
Email
shahjahan@wizr.ai - Non-traderThis developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.
Privacy
Agent Assist powered by Wizr AI has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.
Agent Assist powered by Wizr AI handles the following:
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes
