19 support issues
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J J
Jun 3, 2024
Extension stopped working suddenly
In my normal Chrome profile the extension has suddenly stopped working. When I click on the extension nothing happens.
If I create a new Chrome profile however, and add the extension is works there, but not in my main profile.
I could just create a new profile, but I'd rather not have to set everything up again :/
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Hai Dev
Jan 19, 2024
FastPass question
Can the tool examine entire websites in one go or do we need to test each page manually?
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Ranjit Kaur
Mar 24, 2023
Is this tool catered for both EU and US accessibility?
For example EU is WCAG and US is ADA. Please confirm this tool supports both EU & US regions. Appreciate your confirmation, Thank you.
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Kiel Corwin
Nov 8, 2022
Allow turning off notifications
This extension has too many notifications. Please let us toggle it off.
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simon evans
Jan 31, 2022
New WCAG 2.1 update
Hi I was wondering if this complies to the new updates to the standards
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Arvind Kulkarni
Feb 10, 2021
facing issue while using accessibility insights
Steps :
1) open the accessibility insights
2)run assessment
3) if there is any error use visual helper
4) cant see error info on click of red button which open popup and shows details information of error
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Jon Urwin
Sep 7, 2020
File Issue via Assessment
Hi, I was just wondering if there are any plans to add the 'File Issue' option to the Assessment section of the application? We use Azure DevOps heavily and use this feature via the Automated Checks option on a daily basis. Adding this to a 'Failed' assessment section would also be hugely beneficial rather than having to create a new bug manually then copy the data across.
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jazz alston
Nov 5, 2019
Axe core localization
I am trying to add localization to the npm version. I have not been able to add the "grunt build --all-lang command. Please assist.
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Jamie Herrera
Jul 16, 2019
Button/link Color Contrast for https://accessibilityinsights.io/ in IE11
I was routed to https://accessibilityinsights.io/ from your https://aka.ms/accessibilityinsights link in the Overview section. I wanted to let you know that the default blue on your links and button text is not displaying, when the page is viewed in IE11. I happen to have IE11 as my default browser at the moment. When I went to learn about Accessibility Insights on this link, half of the links are displaying as white on white or white on very light blue. This issue does not occur in Chrome. I understand the tool itself is for Chrome and Edge and just wanted to mention this in case it is not just an edge case (or something odd with my personal settings).
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Harold Hersey
Jun 19, 2019
Crashes when I run it since the "upgrade"
Recent upgrade seems to break this. It used to crash when you opened the developer tools but you could re install. The new version makes the tool entirely unusable. When running fast pass it tried to open the window the immediately dies.
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