XAD Client for FD&FS v2.0.1229

XAD Client Addon for FS&FD

XAD (client-site addon) Chrome Extension is Computer Telephony Integrations (CTI) Agent Desktop Application for Freshdesk and Freshsales CRM(s) integration, special designed for Call Center Agent / Contact Center Agent. Using for Linux and Windows. How it works? - Go to the Chrome web store, search the XAD key word then Add to your chrome - Login into XAD Extension with your individual call center account - Receive incoming calls and provides caller identification feature (screen pop-up) via your CRM application. - Click on a phone number and make a call - Make outgoing calls via call bar - All your calls will automatically get logged and recorded in your XAD account - More features: Agent Information, Pause (with reasons list), Unpause, Show Call Waiting (CW), Logout