Item logo image for Quicktab for Zendesk by Tymeshift

Quicktab for Zendesk by Tymeshift

tymeshift.com
3.3(

7 ratings

)
ExtensionWorkflow & Planning10,000 users
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Overview

Well behaved browser tabs for Zendesk agents

Opens Zendesk ticket links in the already open Zendesk tab, instead of opening a new tab. A must-have for all Zendesk Agents. *** This extension is maintained by Tymeshift. Tymeshift builds forecasting, scheduling, and reporting software for the modern age — exclusively for support teams using Zendesk. Learn more at www.tymeshift.com

3.3 out of 57 ratings

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Nychole JelinskiAug 20, 2024

Functionality works great, until you need a Zendesk dashboard window open and the admin center. They are technically both Zendesk but the admin center is separate and should open separate

1 person found this review to be helpful
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Josh OakleyJun 24, 2024

Helpful but buggy. If you have a ZenDesk bookmark in your bookmarks bar and hover over it, this extension will close whatever tab you're in. Can be especially frustrating if you don't know why your tabs are randomly closing (especially if you're presenting in a meeting).

6 out of 6 found this helpful
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François MJun 10, 2024

When you are dealing with several 'multi-ticket' cases at the same time, having everything within one Zendesk tab is a real mess. Especially since you can't sort tabs manually to try to keep things in order, so all tickets from different cases get mixed up.

3 out of 5 found this helpful

Details

  • Version
    0.11.12
  • Updated
    August 10, 2022
  • Size
    352KiB
  • Languages
    English
  • Developer
    Tymeshift
    2601 W Briggs Ave Fairfield, IA 52556-2612 US
    Website
    Email
    support@tymeshift.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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