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IBS CCAI Agent Assist

ExtensionWorkflow & Planning2 users
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Overview

IBS Call Capture extension will improve your call center performance, not as a traditional call centre. The IBS Call Capture works…

IBS Call Capture extension will improve your call center performance, not as a traditional call centre. The IBS Call Capture works as a Human Agent Assist by providing the real-time call script of the caller/customer to the Call Center Agent. Call Center Agents will be able to see suggestions in their agent desktops while staying in the call with the customer.

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Details

  • Version
    1.0.1
  • Updated
    May 5, 2022
  • Offered by
    Codimite PTE LTD
  • Size
    15.17KiB
  • Languages
    English (United States)
  • Developer
    Codimite (Pvt) Ltd
    Email
    support@codimite.com
  • Non-trader
    This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

IBS CCAI Agent Assist has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

IBS CCAI Agent Assist handles the following:

User activity
Website content

This developer declares that your data is

  • Not being sold to third parties, outside of the approved use cases
  • Not being used or transferred for purposes that are unrelated to the item's core functionality
  • Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, please open this page on your desktop browser

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