Elium
7 ratings
)Overview
The Elium Chrome Extension gives support agents instant access to essential knowledge and AI assistance from any webpage
Take your knowledge management to the next level with the Elium Chrome Extension, designed to bring the power of your Elium knowledge base directly to any webpage. Perfect for customer support agents, this tool provides instant access to the information you need, precisely when and where you need it. Key Features: • Quick Access to Key Content: Instantly view promoted and curated content on the homepage, ensuring you're always up-to-date with the most relevant information for your role. • Personalized Favorites: Easily access the content you've favorited, letting you quickly retrieve the resources you rely on most. • AI-Powered Smart Assistants: Engage with pre-configured AI agents on specific topics, making it easy to find detailed, accurate answers within your knowledge base. • Answer Tool: Got a question? Use the Answer feature to get rapid responses, helping you tackle customer inquiries in real time. • Works Across All Elium Platforms: Seamlessly integrates with your Elium knowledge management system, providing a smooth and consistent experience. Equip your support agents with the Elium Chrome Extension and streamline access to knowledge with one click. Transform productivity and provide better, faster support by bringing your knowledge base directly to every interaction.
5 out of 57 ratings
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Gregory CulpinNov 19, 2024
I’ve used Elium for years, but this extension takes it to another level. It’s so convenient to have everything integrated into my browser next to our CRM, especially when dealing with regular interactions. AI suggestions are accurate and helpful as they are based on our own internal operating procedures.
Details
- Version0.0.13
- UpdatedNovember 16, 2024
- Offered byElium
- Size1.8MiB
- Languages2 languages
- DeveloperWhatever
Rue Emile Francqui 1 Corbais 1435 BEEmail
j.decoster@whatever-company.com - TraderThis developer has identified itself as a trader per the definition from the European Union.
- D-U-N-S846756331
Privacy
Elium has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.
Elium handles the following:
This developer declares that your data is
- Not being sold to third parties, outside of the approved use cases
- Not being used or transferred for purposes that are unrelated to the item's core functionality
- Not being used or transferred to determine creditworthiness or for lending purposes