CyberArk Identity Browser Extension

Confusing, clunky, and poorly documented for end-users. * Extension falsely makes it appear as if you are signed in, displaying a list of "apps". No, you're not signed in. * Extension's search ability is a huge letdown for those who are used to using proper password management tools. Can't search by username? * Documentation for end users is required because of the unintuitive aspects of the product. The relationship between an "app" and a web site is confusing (because it's spurious, these... Show more

Full transparency, I do work at CyberArk but want to point out there are a lot of inaccurate negative reviews. For example: - New updates are released monthly on average, not weekly. Most releases do not have or need new features for the browser extension, but many new features are being added to solution in each release. https://docs.cyberark.com/identity/Latest/en/Content/ReleaseNotes/ReleaseNotes-Latest.htm - The extension does auto-update itself as a function of the browser. You do need ... Show more

I'm growing quite frustrated at having to remove this app from Chrome in order to download the new updates on a weekly basis - sometimes more frequently. I had to do it on Monday, and again today (Wednesday), as well as at least once last week, and every other week of the year. I'm so, so tired of having to redownload this app every few workdays only to see zero improvement or change. Would not reccomend.