Canned Responses Pro for Jira

3.5(

8 ratings

)

ExtensionWorkflow & Planning8,000 users

Overview

Companion extension for Canned Responses Pro for Jira Cloud add-on. Integrates with original comment field.

Companion extension for Canned Responses app.   The extension allows you to use Canned Responses templates in: ✅ the original Jira comment field on the issue view; ✅ dialogs, e.g., “Resolve issue,” “Edit issue,” or “Respond to customer”; ✅ bulk actions to comment and transition issues on the Queues page.   Add this extension to your browser and enjoy better integration of Canned Responses app with Jira Cloud!   ______________  Canned Responses app boosts the productivity of Agents in JiraService Management. Dynamic templates, customizable signatures, and automated actions for more efficient service desk teams.  Learn more here: https://marketplace.atlassian.com/apps/1211016/canned-responses-pro-templates-for-jira?tab=overview&hosting=cloud

3.5 out of 5
8 ratings
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Alessandro Cristiano
Oct 4, 2024

This clever way to integrate the app features in JSM is very welcome and makes the already useful app even more powerful.

Peter Kuntz
May 6, 2022

The extensions removes the possibility to add restricted comments which is standard jira funcionality.

1 person found this review to be unhelpful

sixis draws
Nov 9, 2020

Doesn't work at all

2 out of 4 found this helpful

Details

Version
2.9.5
Updated
November 14, 2024
Flag concern
Offered by
Spartez
Size
4.57MiB
Languages
English (United States)
Developer
Appfire
Bernarda Chrzanowskiego 11 Gdańsk 80-278 PL
Email
support@spartez-software.com
Non-trader
This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

The developer has disclosed that it will not collect or use your data.

This developer declares that your data is

Not being sold to third parties, outside of the approved use cases
Not being used or transferred for purposes that are unrelated to the item's core functionality
Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site