8x8 Virtual Office for Integrations

8x8.com

3.0(

8 ratings

)

Extension Workflow & Planning5,000 users

Overview

8x8 UC Agent drives productivity by enabling voice calls and Click To Dial in Gmail and calendar

8x8's out-of-the-box integration with G Suite instantly provides context specific to that caller including email, records from Salesforce for Salesforce users, and a one click to call capability to reach out to the subject matter expert. The results? More intelligent and productive interactions between your employees and your customers. Features include: Instantly filters email specific to the caller Click-to-dial from Gmail and Google Calendar Integrated search results from 8x8 call history, Google directory and Salesforce Single user interface for email and business communications Key Benefits Enhanced Customer Experience Auto-sorting and screen pops for relevant information as the call arrives keep the context during the communication delivering a frictionless experience. Increased Productivity The integration empowers the user to have all the information in one place enabling a first call resolution.

3 out of 5
8 ratings
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Details

Version
2.0
Updated
October 18, 2024
Flag concern
Size
25.79KiB
Languages
English
Developer
8x8 Inc
675 Creekside Way Campbell, CA 95008 US
Website
Email
platform-services-dev@8x8.com
Non-trader
This developer has not identified itself as a trader. For consumers in the European Union, please note that consumer rights do not apply to contracts between you and this developer.

Privacy

8x8 Virtual Office for Integrations has disclosed the following information regarding the collection and usage of your data. More detailed information can be found in the developer's privacy policy.

8x8 Virtual Office for Integrations handles the following:

Personally identifiable information

Authentication information

Personal communications

This developer declares that your data is

Not being sold to third parties, outside of the approved use cases
Not being used or transferred for purposes that are unrelated to the item's core functionality
Not being used or transferred to determine creditworthiness or for lending purposes

Support

For help with questions, suggestions, or problems, visit the developer's support site

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