Support: 2FA Authenticator app
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2FA Authenticator app

43 ratings


15 support issues

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Karen Wahl

Apr 23, 2024

2FA App not working

Our payroll service requires two-factor authentication. Authy Desktop was being terminated so we installed 2FA. It worked in the beginning but now when I type in my email address and password, it thinks for a minute, freezes, then gives me the error "Server is not responding correctly. Please try again later". This has been going on for over 3 weeks now. I cannot log into my payroll account until I get a code.


Apr 4, 2024

Cant find secret keys

Hi, I hope you can help me. I have been with typingdna for some time now but last week my old PC broke down & I now have a new PC with new hard-drive. The problem is I cant retrieve any of the information from my old hard drive ( secret keys) which I need to access for 1 of my websites. Can you help please

Murad 123

Jan 14, 2024

app setup failed

Even though I did everything right, when I enter the 6-digit code and press the send button, it says the app setup failed, why?

A Nizar

Nov 4, 2023

i lost my account

i made an account and when i tried logging in after a day it told me that i dont have an account with my email

Bruno Guillemette

Sep 13, 2023

Filling a code should trigger a 'change' event on the field.

If a code field is set to enable the 'OK' or 'Continue' button once all 6 digits are entered, filling those digits with your extension doesn't work because no events are generated on the input field.

RoddyPro Nerpium

Aug 9, 2023

Add Discord...

does they have discord i couldnt log i turned on F4A messed up it D:

Robert Shepherd

Jun 13, 2023

I need 2FA to re-open faebook account.

I don't have mobile pgone I have desktop and windws7. I downloaded the app but did not see a way to install. Facebook asks for confirmation code.

Robert Shepherd

Jun 13, 2023

Need 2FA for facebook

Facebook asks for confirmation code. I downloaded the app but did not see a way to install.

Christian Mai

Feb 18, 2023


Habe mein Passwort vergessen,können Sie mir bitte einen Code
zum ändern schicken?Vielen Dank,
mit freundlichen Grüssen Christian Mai

Christian Mai

Feb 18, 2023


can you please send me a code so i can change my password,i forgot it
Regards Christian Mai

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